Shopping for someone else but not sure what to give them? Give them the gift of choice with a Passage One gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
- Items are usually shipped within 5-14 business days upon receipt of order, although we will try to ship it asap once we finish making your order. You will receive a tracking number once your item is shipped.
- Most items are shipped via USPS Priority Class Mail. Smaller item might ship via USPS First Class Mail.
- We do not refund for lost, unclaimed, or undeliverable packages. We are not responsible for any duty charges that may incur.
- Due to sanitary reason, No Return and No Exchange on all face masks.
- Claims for returns must be made within 7 days of receipt of goods.
- Products can be exchanged provided that the products are in original condition (new, unused, unwashed, and unaltered) with tags attached.
- Buyer is responsible for all returns/exchange shipping and insurance charges.
- For exchange, buyer needs to ship the product back to us "with tracking." Once we receive the product, we will ship your exchange product to you. Only one exchange is allowed per purchase.
- Discounted items, sale items, custom orders and international orders are final sales and non-returnable.
- For all foreign (countries outside U.S.) orders, other fees, taxes, and customs duties are NOT included in the shipping price, and are your responsibility.